Registering New Pupils

Registering New Pupils Before pupils can log into the SAM Learning website they need to be registered on the system. There are two ways to register pupils, by bulk registration, which should be completed at least once a year to ensure that new pupils are added to the system, or individual manual registration, which should…

Access Problems At Home

Access Problems At Home There are many different reasons why a pupil may have problems using SAM Learning from home, ranging from a forgotten password to technical issues caused by the settings on their computer. The most common problems that pupils will encounter are covered in our Pupil Help Pages. If the problems the pupils…

Pupil Login Details

Pupil Login Details Pupils need three pieces of information to log into SAM Learning, the school’s SAM Learning Centre ID, their User ID and their Password; SAM Learning Centre ID The Centre ID is usually made up from the first part of the school’s post code and the school’s first two initials. For example, a…

Learner Login Failed

Learner login failed There are four possible reasons that a pupil may not be able to log in. The error message they receive on trying to log in will indicate where the problem is likely to be, the possible error messages are as follows; ‘Sorry – the password you have entered is incorrect.’ This is…

teacher-admin-help

Welcome to SAM Learning Customer Support Get helpful information on using SAM Learning, answers to frequently asked questions and find out how to contact us if you need more support. We offer several ways for you to learn more about SAM Learning and how it can help teachers and students. Getting Started We’ll show you…

Export from SIMS

This software and instructions download will allow your school SIMS Administrator to export student data from SIMS.net so that we may create Learner Accounts for your students on our system. When you have clicked on the link below to download the zipped folder you will find it contains two files. The first file is an…

Upload Learners Secondary

Learner Accounts must be set-up before learners can login. This can be done either one-at-a-time using your Admin Account or via Bulk-registration (recommended). Bulk-registration is where your Learner Accounts are set-up using Student Data exported from SIMS or other school management software. If you submitted Student Data last academic year and wish to update all…

Upload Learners Primary

Learner Accounts must be set-up before learners can login. This can be done either one-at-a-time using your Admin Account or via Bulk-registration (recommended). Bulk-registration is where your Learner Accounts are set-up using Student Data exported from SIMS or other school management software. If you submitted Student Data last academic year and wish to update all…